Grumbles

Grumbles and moans abound in all golf clubs, from visitors and members alike. Perhaps it is the way complaints are made and those to whom they are addressed seem to always interpret them as being a personal insult.

For example, the food at the Wells Golf Club and Mendip is quite ghastly, a perfectly legitimate comment, but those committee members in charge of such things do not seem to really understand the reasons for speaking out.

Complaints are really another way of making suggestions, so when they are told their food is un-eatable or boring, the grumbler is actually making a polite suggestion that the food could be inproved and everyone would feel a great deal happier.

My mate returning from what had been a good weekend at Wedmore heard that a member had complained to a certain proprieter hat a particular bunker did not have enough sand in it.

The reply he had was, "You know where the gate is. You can always go through it and not return". Anybody who is in business always listens to complaints and always they do their very best to put matters right, after all there is little point in letting matters remain. What that member was actually saying is, "My I suggest you put more sand in that bunker, because it will not only help my golf but the golf of all members and your visitors".

People are really quite diverse when it comes to handling such things.